FAQ

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about immupure

Immupure is a prestige skincare brand powered by ethically sourced bovine colostrum — a natural bioactive powerhouse rich in growth factors, peptides, and nutrients that help support skin health and rejuvenation.

All Immupure products are developed and manufactured in the United States under strict quality and safety standards.

Yes. Immupure does not test on animals.

Product Questions

Colostrum contains powerful, anti-aging bioactive compounds that help stimulate collagen and elastin production, improve hydration, and support visible skin renewal.

All our products are fragrance free.

All our products are paraben free.

Our formulations are suitable for both women and men and are appropriate for all skin types, including those with sensitive or inflammatory conditions such as acne and rosacea.

Our formulations are free of parabens, mineral oils, and fragrances. They are designed to be gentle yet effective, but as with any skincare product, we recommend patch testing first.

Yes — Immupure products are recommended for post-procedure care to support skin recovery.

Yes — our products are safe for use during pregnancy. However, every pregnancy is unique, and we recommend consulting your healthcare provider with any specific concerns.

Ordering & Shipping

We ship throughout the United States and internationally.

Orders are processed within 1–3 business days. Standard domestic delivery usually arrives within 3–7 business days. International delivery times vary by destination.

You will receive a confirmation email with tracking information once your order has been dispatched.

We offer free standard shipping within the U.S. on orders over $100.

Returns & Refunds

Unopened and unused products may be returned within 14 days of delivery for a refund. Please see our Shipping & Returns Policy for full details.

Share details about your shipping policies, item returns, or customer service.

If your product is damaged or defective, please contact us within 5 business days and we will replace it or issue a full refund.

Payments & safety

Yes. We accept secure online payments processed through Shopify Payments and other Shopify-integrated providers.

We accept major credit cards including Visa, Mastercard, American Express, and Discover.

Yes. Our store is hosted on Shopify, which is PCI DSS Level 1 compliant. All direct payment gateways adhere to the standards set by the PCI Security Standards Council (a joint effort of Visa, Mastercard, American Express, and Discover). Sensitive payment information is encrypted during transmission using SSL technology.

Please visit Shopify PCI Compliance to learn more about how Shopify keeps checkout and payment information secure.